Questions about Handbag Repair Orders

Our handbag repair specialists are trained to repair many types of handbags, including designer handbags, luxury purses, leather bags, wallets, and other accessories. We repair issues such as broken handles, damaged straps, torn leather, stitching problems, zipper damage, worn edges, and broken hardware. We also have the ability to order handbag parts from dozens of brands that we carry.
Of course. We stand behind our craftsmanship and want you to feel confident with your repaired handbag. All repairs are guaranteed for 60 days from the date of delivery. The warranty covers the repaired portion of your handbag against breakage or failure occurring at the same repaired area.
Our goal is to restore your handbag as closely as possible to its original appearance. Our specialists carefully match materials, colors, textures, and finishes to blend the repair with the existing handbag. Because leather and other materials naturally age over time, slight variations may occur.
We use professional restoration techniques designed to minimize the appearance of damage. Depending on the material, age, and condition of your handbag, we carefully repair the damaged area while preserving as much of the original look and feel as possible.
Many local stores offer only limited repair services and may recommend replacement instead of restoration. Our specialists focus specifically on handbag repair and have the experience and equipment needed to restore handbags that general retailers cannot repair.
We repair many common handbag issues including broken straps, worn handles, damaged leather, torn stitching, zipper problems, missing hardware, and other cosmetic or structural damage. Each handbag is inspected individually to determine the best repair method.
The cost depends on the type and extent of the damage. Handbag repairs start from $25 depending on the service required. Once your handbag arrives at our facility, we will inspect the damage and provide an exact repair estimate. Repairing your favorite handbag is often much more affordable than replacing it.
The repair process is simple. First, send us your damaged handbag using our FREE prepaid shipping label to receive a repair estimate. If you approve the estimate, we will provide an invoice. After payment, our specialists will complete the repair and return your handbag to you.

To begin, complete our online form with your address and details about the damage. You will receive an order number that should be included with your handbag for easy tracking.
Once payment is completed and your handbag is sent to the repair facility, please allow time for our specialists to complete the restoration. Your handbag will then be shipped back using the shipping service selected during checkout. You will receive tracking information once your item has shipped.
If you have concerns about your repair, contact our customer service team at Toll Free (201) 472-0215. We will work with you to understand the issue and find a solution. Please remember that all repairs are covered by our 60 day warranty. Repair services are not eligible for refunds.
All handbag repairs are guaranteed for 60 days from the date of delivery. The warranty covers the repaired portion of your handbag against breakage or failure at the same repaired location.
If you decide not to proceed after receiving your estimate and would like your handbag returned, you will only be responsible for the return shipping cost.
Once your handbag arrives at our facility, we will send you an estimate. If you choose not to proceed, you may request your handbag back by covering return shipping costs. We will contact you by phone, email, and text to keep you informed. If your item is not collected within 30 days after arriving at our facility, it may be disposed of.
We always make every effort to match your handbag's original color, texture, and finish. If the exact color or material is unavailable, we will use the closest possible match with our professional repair techniques. Slight variations may occur due to differences in material batches, aging, lighting, or availability.